Help and FAQs

We are passionate about ensuring your experience with FRENCHiE is positively memorable.
To reach out to our team for help and support, please send us an email info@frenchie.co.nz, or call us during normal business hours M-F 9am-5pm +64 27 407 1287

FAQs

Shipping

We use NZ Post for our shipping. If you’d like to learn more about their shipping times and when to expect your delivery please refer to their website. CLICK HERE

When you’ve submitted your request for one of our products, we have a 5-10 day processing time depending on the complexity of your order. We’ll update you through our website when we’ve dropped your order off with the couriers.